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Unidades Académicas
Facultad de Ingeniería en Electricidad y Computación
Tesis de Telemática
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Issue Date
Title
Author(s)
2018-11-21
Diseño de proyecto de migración de un centro de llamadas a un centro de contactos basados en IP
Paredes Loor, Jose Vicente, Director
;
Pacheco Pico, Johanna Katherine
;
Rueda Lino, Hermes Darío
2013
Diseño e implementación piloto de un centro de contactos con protocolo SIP
Paredes Loor, José Vicente, Director
;
Ochoa Álvarez, Aurora Lucía
;
Correa Aguirre, Jhonathan Fernando
2012
Diseño e implementación de un centro de llamadas utilizando una plataforma de comunicaciones basado en SipXecs
Chavez Burbano, Patricia Ximena, Directora
;
Paredes Loor, Silvia Verónica
Discover
Author
1
Correa Aguirre, Jhonathan Fernando
1
Espol
1
ESPOL. FIEC
1
Espol. FIEC
1
Ochoa Álvarez, Aurora Lucía
1
Pacheco Pico, Johanna Katherine
1
Paredes Loor, Silvia Verónica
1
Rueda Lino, Hermes Darío
Subject
2
CENTRO DE LLAMADAS (CALL CENTER)
1
CENTRALES TELEFONICAS
1
PLATAFORMA DE TELEFONÍA
1
REDES TCP/IP
1
SISTEMA VOIP
1
TELEMATICA
Date issued
1
2012
1
2013
1
2018