Please use this identifier to cite or link to this item: http://www.dspace.espol.edu.ec/handle/123456789/6358
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dc.contributor.authorSaltos, Carlos-
dc.contributor.authorValverde, Galo-
dc.date.accessioned2009-08-05-
dc.date.available2009-08-05-
dc.date.issued2009-08-05-
dc.identifier.urihttp://www.dspace.espol.edu.ec/handle/123456789/6358-
dc.description.abstractThe project that is described in this document, has as principal aim develop 3 services on line in Linkotel S.A. to optimize time in the clients, under a basic scheme of safety of 3 layers, prosecuting as result to improve the times of answers the clients, reducing the losing portfolio and giving empowerment to client 24 hours of the day, 7 days of the week, about the information that him concerns by Internet.en
dc.language.isospaen
dc.rightsopenAccess-
dc.subjectSERVICIOS EN LÍNEAen
dc.subjectCAPASen
dc.subjectTIEMPO DE RESPUESTASen
dc.subjectINTERNET.en
dc.titleAnálisis, diseño e implementación de servicios en línea (detalles de llamadas, facturas y guía virtual) en linkotel s.a.en
dc.typeArticleen
Appears in Collections:Artículos de Tesis de Grado - FIEC



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