Estudio del clima organizacional y su incidencia en la satisfacción laboral de la empresa IEJ

Abstract

CONDITIONING OF PROJECT PUBLICATION. Study analyzes how workplace conditions influence employee satisfaction levels, within the framework of human talent management at IEJ, a company in the automotive industry dedicated to the wholesale and retail sale of automotive parts and accessories. To achieve this, the study employs a questionnaire divided into two sections: one focused on measuring the organizational climate and the other on evaluating job satisfaction. Data collection was conducted among employees from various departments, which provided a broad and representative view of the company´s internal reality. Based on the analysis of the results, the study identifies a direct relationship – determined with a Cronbach´s alpha of 0.86 – between organizational climate and job satisfaction, noting that factors such as internal communication, performance recognition, and opportunities for professional growth play a key role in the perception of the work environment. Additionally, the lack of clear strategies to strengthen these aspects is shown to limit employee well-being and negatively affect the company´s overall productivity. Consequently, the study highlights the need to implement concrete actions to improve the organizational climate, such as strengthening leadership, promoting participatory spaces, and fostering a culture of recognition. These findings draw the conclusion that strengthening the organizational climate not only positively affects job satisfaction but also contributes to the sustainable performance of the company IEJ, offering useful guidelines for the strategic management of human talent.