Análisis del liderazgo servidor y su relación con el desempeño organizacional en la empresa Equipromedic

Abstract

This study analyzes the relationship between servant leadership and organizational performance in the company Equipromedic, with the objective of understanding the effect of this leadership style on organizational effectiveness. The research is based on the hypothesis that servant leadership positively and significantly influences organizational performance, given its relevance in human talent management and business sustainability. The study was conducted using a quantitative approach, with a non-experimental, descriptive–correlational and cross-sectional design. Data was collected through structured surveys using internationally validated instruments and five-point Likert scales. The sample consisted of 10 employees from Equipromedic and a macro sample of 384 participants from small and medium-sized enterprises in the province of Guayas. The results showed a positive, strong and statistically significant relationship between servant leadership and organizational performance, with empowerment, responsibility, humility and stewardship emerging as the main predictors of performance outcomes. In conclusion, servant leadership is confirmed as a key management approach to strengthen organizational performance, employee well-being and organizational sustainability within the Ecuadorian context. Keywords: Humanistic leadership, organizational management, business performance, human talent