Desarrollo de una solución tecnológica para la emisión y validación de certificados digitales

Abstract

CONDITION FOR PUBLICATION OF PROJECT. This project presents the development of a technological solution for the issuance and validation of digital certificates in organizations that still rely on manual or poorly integrated processes. The main problem identified lies in inefficiencies such as information loss, duplication of efforts, and low traceability in document management. The proposed solution is a web application with two user roles: administrator and internal user. The system enables certificate requests, approvals, electronic signatures, downloads, email notifications, and QR-based validation. An iterative methodology was followed, including regular client meetings and user testing. Results show a significant reduction in certificate issuance time, enhanced security, and improved process traceability. This solution contributes to the digital transformation of institutional processes, increasing efficiency and transparency while providing a scalable foundation for future improvements such as bulk signing of documents and integration with external systems. Keywords: Electronic signature, Traceability, Optimization, Digital transformation