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Browsing Facultad de Ingeniría Marítima, Ciencias Biológicas, Oceánicas y Recursos naturales by Author "Agreda Fernandez, Maria Elena"

Browsing Facultad de Ingeniría Marítima, Ciencias Biológicas, Oceánicas y Recursos naturales by Author "Agreda Fernandez, Maria Elena"

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  • Agreda Fernandez, Maria Elena; Carvache, Wilmer (2011-02-28)
    The present study is a professional report that describes narratives and experiences taken from the real life of a cabin crew member, of a flight company, during the three phases of attention to passengers, which has been ...

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