Diseño de un sistema de indicadores de gestión aplicado al proceso de ventas – servicio de una empresa dedicada al mantenimiento de transformadores: período 2008

dc.contributor.author	Melena Pingui, Adriana Stephania
dc.contributor.author	Ontanedaaguilera, Esteban Jefferson
dc.contributor.author	Noboa Macías, Daltongeovanny
dc.date.accessioned	2011-02-28
dc.date.available	2011-02-28
dc.date.issued	2011-02-28
dc.identifier.uri	http://www.dspace.espol.edu.ec/handle/123456789/14834
dc.description.abstract	Organizations today need complete and reliable information on all aspects of the enterprise for decision making and implementation are. The work ahead is due to the development of indicators of a business management of maintenance services of transformers, which begins with an analysis of the company to determine its strengths and opportunities. Then we determine the strategic objectives and indicators to measure compliance. Finally, we analyzed the company's operating processes. Finally we developed a computer application that will complement the implementation of the indicators and concludes with an analysis of each indicator for the corresponding decision-making through action plans that were made.	en
dc.language.iso	spa	en
dc.rights	openAccess
dc.subject	INDICADORES DE GESTIÓN	en
dc.subject	APLICATIVO INFORMÁTICO	en
dc.title	Diseño de un sistema de indicadores de gestión aplicado al proceso de ventas – servicio de una empresa dedicada al mantenimiento de transformadores: período 2008	en
dc.type	Article	en