Descripción, Modelamiento y Rediseño del Proceso de Bienestar Politécnico utilizando el Lenguaje de Modelamiento BPMN

Abstract

This paper aims to design, model and redesign processes from ESPOL´s Student Services Department (UBEP) regarding academic activities such as managing scholarships, calculation of socio economic factors and cancellation of registrations because of domestic calamity. For this purpose, a methodology called business process management (BPM) will be used, including a graphical notation called BPMN for modeling the business processes. The tool we used to model the processes is WebRatio, which allowed us to visualize the interaction of each task or activity performed by each of the processes.