Resumen:
The Multinational Company that deals with electronics and others products has different branchs from
all around the world. One of them is in Ecuador with more than 10 years in market with a local
warehouse of spare parts which provide solution to the demand generated by the maintenance and
technical service of guarantee and other commercialized products in the country. The methodology Six
Sigma is being implemented in offices, departments and plants of production all around the world. The
offices in Ecuador have proposed a project to improve the efficiency of the forecasting of supply the
warehouse. The objective of the project is the implementation of a forecasting system that allows the
improvement of efficiency of the warehouse, with a 20% to 30% in cost reduction without affecting the
level of service. Following the methodology of Six Sigma, they hope to have reduction in the amount of
inventory, to increase the index of rotation, to improve they capacity of availability and to enhance the
quality of service.
