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Please use this identifier to cite or link to this item: http://www.dspace.espol.edu.ec/xmlui/handle/123456789/6358
Title: Análisis, diseño e implementación de servicios en línea (detalles de llamadas, facturas y guía virtual) en linkotel s.a.
Authors: Saltos, Carlos
Valverde, Galo
Keywords: SERVICIOS EN LÍNEA
CAPAS
TIEMPO DE RESPUESTAS
INTERNET.
Issue Date: 5-Aug-2009
Abstract: The project that is described in this document, has as principal aim develop 3 services on line in Linkotel S.A. to optimize time in the clients, under a basic scheme of safety of 3 layers, prosecuting as result to improve the times of answers the clients, reducing the losing portfolio and giving empowerment to client 24 hours of the day, 7 days of the week, about the information that him concerns by Internet.
URI: http://www.dspace.espol.edu.ec/handle/123456789/6358
Appears in Collections:Artículos de Tesis de Grado - FIEC

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