Automatización del procedimiento de recaudación para cobro de tasas de torniquetes en una terminal terrestre

Abstract

CONDITION FOR PUBLICATION OF PROJECT. project focuses on automating turnstile fee collection at a Terrestrial Terminal to enhance operational management and strengthen income control. It addresses inefficiencies in the current manual process, which leads to inconsistencies, human errors, and limited data traceability, compromising financial oversight and transparency. An applied, descriptive-exploratory investigation utilized direct observation, document review, and semi-structured interviews. The module was designed on principles of data integrity, traceability, and digital security, complying with personal data protection laws. It was implemented using HTML, CSS, and JavaScript, directly integrating with the SMARTT system's database. The existing process showed frequent inconsistencies, primarily on Saturdays. The proposed module, allowing real-time viewing and automatic payment recording, received successful validation from the Supervisor of Fees and Values, who considered it highly functional and pertinent, achieving the maximum rating. Implementation was estimated at $5,700. The automated collection module offers a viable solution to modernize income management, improving efficiency and transparency. This project serves as a replicable model for other terminals, emphasizing digital transformation in public services, though its full impact requires post-implementation validation. Keywords: Operational Efficiency, Revenue Management, Traceability, SMARTT, Digital Payments.