Diseño de sistema de mantenimiento preventivo total para mejorar inventario y ventas en una importadora electrónica

Abstract

CONDITION FOR PUBLICATION OF PROJECT. study proposes the improvement of inventory and sales processes in a commercial SME by applying the philosophy of Total Productive Maintenance (TPM) together with other continuous improvement tools such as Value Stream Mapping (VSM). The initial diagnosis revealed a lack of standardization, traceability, and control within the processes, which generated delays, dependence on key personnel, and limitations in strategic planning. As a response, an improved value stream map and a digital control dashboard integrating Excel and Power BI were designed to strengthen traceability and decision-making. The results show that the proposal improves internal organization, increases the reliability of records and enhances competitiveness compared to companies with digitalized processes Keywords: TPM. Inventory Lean Manufacturing. Processes, VSM