Perspectivas intergeneracionales sobre la inteligencia artificial en la gestión del talento humano: un análisis cualitativo

Abstract

CONDITIONING OF PROJECT PUBLICATION. The integration of Artificial Intelligence (AI) into human talent management has reshaped organizational processes, creating new intergenerational dynamics. However, AI adoption varies across generational cohorts, leading to both opportunities and resistance. This qualitative, exploratory-descriptive study examines intergenerational perspectives on AI in Ecuadorian companies, seeking to understand how generational differences influence acceptance or resistance toward this technology. Eight semi-structured interviews were conducted with experts in human talent management and AI, representing Baby Boomers, Generation X, Millennials, and Generation Z. Data analysis followed open, axial, and selective coding procedures, allowing for the emergence of categories regarding benefits, barriers, and inclusive adoption strategies. Findings provide practical recommendations for HR leaders to foster effective technological transitions in intergenerational work environments and contribute to the theoretical development of research on generational diversity and emerging technologies in Latin America. Keywords: Artificial Intelligence, Human Talent Management, Intergenerational Perspectives, Technology Adoption, Organizational Change.