Mejoramiento del flujo de salida de producto terminado en una empresa manufacturera de bebidas

Abstract

CONDITION FOR PUBLICATION OF PROJECT. The project analyses the accumulation of pallets in the outgoing flow of production lines 1 and 2 towards the finished goods warehouse in a beverage company. The objective is to reduce the bottleneck generated in the logistical process through the application of the DMAIC methodology, with the hypothesis that improving route management and storage decreases waiting times and increases operational efficiency. The justification for the study is based on the need to optimize space, reduce costs associated with inactivity, and improve supply chain productivity. In the development of the project, Lean Six Sigma tools such as SIPOC, VOC, CTQ tree, Ishikawa diagrams, and Pareto charts were applied, along with tests for normality, capability, and stability. Historical production data and transit time measurements were used, from the output of the production lines to the warehouse. The results showed that route optimization and the implementation of stacking prior to dispatch allowed for an increase in productivity from 14 to 17 pallets dispatched per man-hour, which resulted in a 15% reduction in line downtime costs. It is concluded that the application of DMAIC methodologies improves logistical efficiency, contributes to sustainability in the process, and generates economic and operational benefits. Keywords: DMAIC, internal logistics, pallets, continuous improvement.