La facturación electrónica como proceso del cobro de servicios petroleros para reducir el tiempo en el pago y mejorar la efectividad en SLB Ecuador

Abstract

CONDITION FOR PUBLICATION OF PROJECT. central purpose of the study is to optimize and automate the process of issuing, monitoring and controlling invoices, guaranteeing its accuracy, efficiency and compliance with current tax regulations. The methodology used is based on the review and experiences of the company that systematically show errors in the rejection of payment tickets by the client once the service has been performed and the agreement has been signed. Likewise, three alternatives were evident that were evaluated financially and strategically for the benefit of the company. An implementation plan is proposed in a hybrid format, combining in-person and online sessions to maximize the participation of all employees, regardless of their location. Finally, it was presented through the implementation plan that employees will renew their knowledge about the billing process and become familiar with best practices and new regulations. The process allowed a significant improvement in billing accuracy and efficiency, reducing errors and optimizing work times. It is recommended to continue with periodic refresher programs to keep all staff aligned with industry best practices. JEL codes: M16, M21, M41