Resumen:
This work aims to strengthen the human resources department in the administrative area through the integration
of technology, communication, training, organization, and so may reward better service to both company and
customers and in turn achieve objectives of both the department and the company in general.
An organization is a pattern of relationships through which people, under the command of Managers pursue
common goals. These goals are a product of the decision making process called Planning. The goals that managers
develop because of planning tend to be ambitious, long-range and without fixed end. In turn, the goal is to develop
innovations in the human resources department, for which there are no such problems that often has led some
companies to close not only for lack of money, but sometimes the little training that employees have on the
operation of the company. This is where research on obtaining new innovations in this field, as indicated above is
the one who moves the company.
The value given to the research is that employees feel comfortable and satisfied in their work area, and so there
is great attention to the customer who is the second part of great importance within an organization.
