Please use this identifier to cite or link to this item:
http://www.dspace.espol.edu.ec/handle/123456789/5219| Title: | Administrador de reclamos empresarial basado en normativa ISO 9001:2000 |
| Authors: | Echeverria Briones, Pedro Fabricio |
| Keywords: | NORMA ISO TIC |
| Issue Date: | 30-May-2009 |
| Abstract: | Administrador de Reclamos Empresarial Basado en Normativa ISO 9001:2000 |
| URI: | http://www.dspace.espol.edu.ec/handle/123456789/5219 |
| Appears in Collections: | Presentaciones de Tesis - FIEC |
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