Please use this identifier to cite or link to this item:
http://www.dspace.espol.edu.ec/handle/123456789/5452| Title: | Propuesta de implementación de un sistema de administración de la relación con el cliente 8crm) enfocado a un concesionarío automotriz |
| Authors: | Ponce Ponce, Fabian Angel Tapia Andino, Rosa Piedad |
| Issue Date: | 22-Jun-2009 |
| URI: | http://www.dspace.espol.edu.ec/handle/123456789/5452 |
| Appears in Collections: | Tesis de Grado - ICM |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| D-38812.pdf | Tesis en Adobe Acrobat | 1.05 MB | Adobe PDF | View/Open |
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