Please use this identifier to cite or link to this item:
http://www.dspace.espol.edu.ec/handle/123456789/5793
Title: | Nivel de satisfacción del servicio a los clientes de un proveedor de telefonía celular en la ciudad de Guayaquil |
Authors: | Saad de Janón, Julia, Director Mora Márquez, José Luis |
Keywords: | SERVICIO CLIENTES TELEFONÍA CELULAR GUAYAQUIL |
Issue Date: | 2003 |
URI: | http://www.dspace.espol.edu.ec/handle/123456789/5793 |
Appears in Collections: | Tesis de Grado - ICM |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
Abreviaturas y Simbología.doc | Documento de tesis | 85.5 kB | Microsoft Word | View/Open |
Cap01.doc | Documento de tesis | 154 kB | Microsoft Word | View/Open |
Cap02.doc | Documento de tesis | 59 kB | Microsoft Word | View/Open |
Cap03.doc | Documento de tesis | 203.5 kB | Microsoft Word | View/Open |
Cap04.doc | Documento de tesis | 97.5 kB | Microsoft Word | View/Open |
Cap05.doc | Documento de tesis | 1.12 MB | Microsoft Word | View/Open |
Cap06.doc | Documento de tesis | 837 kB | Microsoft Word | View/Open |
Cap07.doc | Documento de tesis | 61.5 kB | Microsoft Word | View/Open |
INDICE DE FIGURAS.doc | Documento de tesis | 22.5 kB | Microsoft Word | View/Open |
INDICE DE GRAFICOS.doc | Documento de tesis | 86 kB | Microsoft Word | View/Open |
INDICE DE TABLAS.doc | Documento de tesis | 97.5 kB | Microsoft Word | View/Open |
INDICE GENERAL.doc | Documento de tesis | 46 kB | Microsoft Word | View/Open |
Introducción.doc | Documento de tesis | 78 kB | Microsoft Word | View/Open |
Paper Nivel Satisfacción PORTA.doc | Documento de tesis | 509 kB | Microsoft Word | View/Open |
Ap_A_CExplorat.doc | Documento de tesis | 39 kB | Microsoft Word | View/Open |
Ap_B_Investigación Exploratoria.doc | Documento de tesis | 28 kB | Microsoft Word | View/Open |
Ap_C_CTarif.doc | Documento de tesis | 104 kB | Microsoft Word | View/Open |
Ap_D_CPrep.doc | Documento de tesis | 95 kB | Microsoft Word | View/Open |
Ap_E_EvolucionClientes.doc | Documento de tesis | 91.5 kB | Microsoft Word | View/Open |
Ap_F_TCs.doc | Documento de tesis | 144.5 kB | Microsoft Word | View/Open |
Abreviaturas y Simbología.docx | Documento de tesis | 55.65 kB | Microsoft Word XML | View/Open |
Ap_A_CExplorat.docx | Documento de tesis | 23.18 kB | Microsoft Word XML | View/Open |
Ap_B_Investigación Exploratoria.docx | Documento de tesis | 17.05 kB | Microsoft Word XML | View/Open |
Ap_C_CTarif.docx | Documento de tesis | 25.09 kB | Microsoft Word XML | View/Open |
Ap_D_CPrep.docx | Documento de tesis | 25.19 kB | Microsoft Word XML | View/Open |
Ap_E_EvolucionClientes.docx | Documento de tesis | 40.8 kB | Microsoft Word XML | View/Open |
Ap_F_TCs.docx | Documento de tesis | 34.98 kB | Microsoft Word XML | View/Open |
Cap01.docx | Documento de tesis | 111.18 kB | Microsoft Word XML | View/Open |
Cap02.docx | Documento de tesis | 27.31 kB | Microsoft Word XML | View/Open |
Cap03.docx | Documento de tesis | 109.89 kB | Microsoft Word XML | View/Open |
Cap04.docx | Documento de tesis | 37.75 kB | Microsoft Word XML | View/Open |
Cap05.docx | Documento de tesis | 399.53 kB | Microsoft Word XML | View/Open |
Cap06.docx | Documento de tesis | 252.57 kB | Microsoft Word XML | View/Open |
Cap07.docx | Documento de tesis | 27.89 kB | Microsoft Word XML | View/Open |
INDICE DE FIGURAS.docx | Documento de tesis | 10.91 kB | Microsoft Word XML | View/Open |
INDICE DE GRAFICOS.docx | Documento de tesis | 20.82 kB | Microsoft Word XML | View/Open |
INDICE DE TABLAS.docx | Documento de tesis | 22.87 kB | Microsoft Word XML | View/Open |
INDICE GENERAL.docx | Documento de tesis | 16.04 kB | Microsoft Word XML | View/Open |
Introducción.docx | Documento de tesis | 40.99 kB | Microsoft Word XML | View/Open |
Paper Nivel Satisfacción PORTA.docx | Documento de tesis | 139.75 kB | Microsoft Word XML | View/Open |
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