Mejora de una aplicación móvil para la gestión de información de asistentes en comunidades sociales

Abstract

Nowadays, digital transformation is not a process exclusive only to large companies and corporations, but rather something that must be present in any organization, foundation, etc., since, if there is no continuous adaptation to the current technological era, it is very likely that these organizations run the risk of collapsing and disappearing. This project was born from that reality, where a mobile application that manages attendee information had problems in daily use such as scattered data, slow processes and records with low reliability. Instead of ignoring all the work done on the application and starting from scratch, a less aggressive option was chosen: improve what already existed. The technological base of the application was maintained and work was done on the problems that users were reporting in daily use. Work was done with specific improvements and changes but with the aim of causing a direct impact, such as validating duplicate records, controlling the capacity of the organization's spaces, managing active and past events, search filters by date and event, and exporting logs in digital formats to enable administrative analysis. The solution was validated with real users, and a stable performance was confirmed and the system was better accepted than it previously was. The result is a more organized and stable application that supports the daily work of social organizations without creating manual processes that complicate the lives of users. Keywords: Digital transformation, Mobile application, Information management, Non-profit organizations, Community management.