Please use this identifier to cite or link to this item:
http://www.dspace.espol.edu.ec/handle/123456789/8937| Title: | Análisis del servicio postventa de una empresa comercializadora de productos eléctricos |
| Authors: | Silva Ortega, Leonardo Lopez Iglesias, Sofía |
| Keywords: | GARANTÍAS DOA RMA POSTVENTA SIMULACIÓN IDEF-0 |
| Issue Date: | 5-Feb-2010 |
| Abstract: | This thesis was developed in an Ecuadorian company based in Guayaquil its main activity is to import and distribute technological items. The warranty area deals with two kinds of situations. |
| URI: | http://www.dspace.espol.edu.ec/handle/123456789/8937 |
| Appears in Collections: | Artículos de Tesis de Grado - FIMCP |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Análisis del Servicio Postventa de una Empresa Comercializadora.pdf | 1.15 MB | Adobe PDF | View/Open |
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