Please use this identifier to cite or link to this item: http://www.dspace.espol.edu.ec/handle/123456789/8995
Title: Estrategias para la capacitación y control del servicio dirigidas a los restaurantes tradicionales del cantón nobol
Authors: Espinoza P., Johanna
León T., Mercedes
León L., Vanessa
Keywords: RESTAURANTES TRADICIONALES
ESTRATEGIAS
CAPACITACIÓN
CONTROL
CERTIFICACIÓN
GASTRONOMÍA
SERVICIO AL CLIENTE
Issue Date: 10-Feb-2010
Abstract: The reality we live today shows that the quality of food is the main concern for consumers and customers, as they require more detailed information about the food they purchase; and therefore, its nature, systems and production processes, culinary traditions, and everything that highlight their characteristics and origins, achieve greater relevance among them. Situation that drives us to a non too distant future, in which all countries will establish certificates in order to commercialize food products and beverages according to recognized standards of quality control. In our territory, there are zones that can be developed as new tourism niches by embracing its touristic resources which differentiates them from each other, as in the case of Nobol canton from Guayas province, where Santa Narcisa Jesus’ remains are resting and revered by thousands of believers and devotees since her beatification in 1992. And being the cuisine of great importance to the new trends in travel and leisure, strategies are being designed to integrate the Nobol’s restoration service providers into the development of their business environment. For this reason, it is proposed a system of certification, among other strategies, which ensure food security of the final product along with what consumers today are demanding while choosing a food and beverage place; and when assurances that fit into the demanding requirements and characteristics are provided, they choose these sites.
URI: http://www.dspace.espol.edu.ec/handle/123456789/8995
Appears in Collections:Artículos de Tesis de Grado - FIMCBOR

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