Aumento del cumplimiento en la apertura de cajas de componentes en una ensambladora de motos

Abstract

The purpose of this work is to improve the compliance level of the daily box-opening plan in the operations area, a process that currently presents delays and low efficiency due to issues related to organization, material flow, and resource utilization. To achieve this, the process was evaluated using performance indicators that allowed the determination of its stability and efficiency. Additionally, the main causes of low compliance were identified through root-cause analysis tools, such as the Ishikawa diagram and the 5 Whys technique. As part of the analysis, several improvements were proposed to strengthen process planning and execution. The key actions include analyze the value-added and non-value-added activities during the box-opening process and implementing a safety stock that ensures a minimum volume of boxes prepared in advance to absorb demand variations, unexpected delays, or staff absences. These improvements aim to ensure operational stability, reduce bottlenecks, and provide greater continuity in the workflow. Keywords: Root cause, performance indicators, material flow, safety stock.